Patient Ratings

The Patient Rating score is an average of all responses to physician related questions on Houston Methodist West Houston Hospital’s independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.

4.7 Overall Rating

4.8 Explanations Easy to Understand

4.7 Listened Carefully to You

4.7 Instructions Easy to Understand

4.5 Knew Your Medical History

4.8 Showed Respect for You

4.8 Spent Enough Time With You


Comments also are gathered from the Houston Methodist West Houston Hospital Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Nothing but positive, encouraging and hopeful. Offered alternative treatment other neurosurgeons did not. Was very honest about the way he practiced.

Jun 15, 2016

This physician reviewed an MRI I had taken a week or two before to give me his opinion on further treatment. He took time to review the MRI with my wife and I as well as answer any of our questions. I was impressed by his outstanding “bedside manner.”

Jun 8, 2016

Dr west was respectful and very thorough. He explained things in a way I could understand and gave me treatment options.

Jun 1, 2016

I am very happy with Dr West’s office. They are extremely professional and courteous. Dr West is very nice, doesn’t rush out – he listens to everything. I am thrilled he was recommended to me and am glad he did my surgery. I recommend him to others all the time.

Feb 24, 2016

Everyone was very helpful, nothing more to add. I thought everyone knew what was expected and they followed up very well.

Dec 9, 2015

Dr West has excellent bedside manner and I can tell that he loves his work and his patients (and I have already told him so) and even though solving my medical problems are still a “work in process” I am confident that I am in very “good hands”.

Nov 3, 2015

Dr. West has always been very knowledgeable regarding my condition and recalls specifics that tell me he is interested in his patient’s outcome.

Sep 2, 2015

Dr West has an incredible bedside manner. He took a great amount of time to explain the recommended surgery, recovery and results from other patients. Other neurosurgeons acted like I was a bother to them; that I was taking time from their valuable day. Dr West made me feel like my pain mattered and he had a path to help alleviate.

Aug 12, 2015

Dr. West was very attentive, helpful, knowledgeable, and thorough. I feel very at ease with him as my doctor.

Aug 11, 2015